Frequently Asked Questions
Everything you need to know about your Spoiled Lips experience.
Are Spoiled Lips products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We never test our products or ingredients on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You have a 1-hour window after placing your order to request a change or cancellation by emailing our support team.
Are your lip products vegan?
The majority of our collection is vegan-friendly. Please check the 'Ingredients' tab on each specific product page for a full list of components.
Do you offer international shipping?
Yes, Spoiled Lips ships worldwide! Shipping costs and delivery times are calculated at checkout based on your specific location.